Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with the 1Password desktop app" and "Connect with 1Password in the browser" settings in the extension / app, respectively. Have toggled on and off the "Allow in the background" setting in System Settings->General Still getting "Status: Problems connecting 🟠. Please make sure the 1Password app is unlocked." 100% of the time when using the extension, and no option for TouchID BEYOND frustrated at this point. I just want to use TouchID on my browser extension! 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 Browser: Safari

This is not an update problem ... it is actually a problem with the code-signing certificate for the 1Password Safari extension, which expired sometime earlier today. The expiration of the certificate has caused the main 1Password application to deny attempts by the Safari extension to connect with it. Hopefully this will be fixed soon!!! Issuer: CN=Apple Worldwide Developer Relations Certification Authority, OU=G5, O=Apple Inc., C=US Validity Not Before: Aug 2 16:38:08 2022 GMT Not After : Aug 31 16:25:53 2024 GMT

I have the same problem. Must be a bug. And somehow the bugs in 1Password are getting more and more frequent.

Hi there, I am getting the following error in Safari. Because of it, I have to type my password into the browser every time, even when the app is open. When the extension and the desktop app are connected, they lock and unlock together. Biometrics will be used if available. [Status: Problems connecting . Please make sure the 1Password app is unlocked.] 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 (23G93) Browser: Safari

I just recently had an update (at this point with your lovely track record of updates and issues lately I am going to be turning off auto updates once I get a working version again. that or I may start looking for different software.) and I have two issues happening: The 1Password for Safari is constantly asking me for my passsword After a reinstall of 1Password for Safari it will not connect to my local app that is open and unlocked. It is asking me to connect to 1Password website with my credentials instead of using the local app (for which I have the options in the app to "Connect with 1Password in the Browser" and in the extension (Integrate this extension with 1Password desktop app) 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: macOS 14.6.1 Browser: Safari

Hi DiovanLuidi & elkodsi , We have identified the connection issue happening between the 1Password for Safari web extension and the 1Password for Mac desktop app. Currently, 1Password for Safari has to be unlocked separately from the desktop app due to the issue. I'm sorry about the inconvenience and confusion it caused. Our developers are looking into the issue so hopefully, a fix will be patched soon. Meanwhile, the connection should be working in other supported browsers, such as Chrome, Edge or Firefox. -Kevin

1Password for Safari not communicating with the desktop app [FIXED]

Baz
Frequent Contributor
6 months ago
Woke up this morning to the same issue. After a half hour in struggling with it I came here; glad I did.

The release notes say that 2.27.1 was released on August 6 and that seems to be the version I'm running.

Chrome and Firefox are "almost" working fine. When first starting up, the extension is not fully initialized. When I open the extension and use the vault selection at the top left, I don't get the same selections that I do as when I open the extension the second time.
Ollie6
Occasional Contributor
6 months ago
Same issue here.

Hopefully there's a resolution soon from the team.
benmattison
Occasional Contributor
6 months ago
Sometime recently the Safari extension stopped connecting to the desktop app. In the extension settings it says "Status: Problems Connecting. Please make sure the 1Password app is unlocked." I have tried fully quitting 1Password and restarting the browser multiple times.

1Password Version: 1Password for Mac 8.10.40
Extension Version: 2.27.1
OS Version: MacOS 14.6.1
Browser: Safari
arjuns23
Occasional Contributor
6 months ago
The connection seems to be broken between the app and extension. The issue can't use Apple pay as its not supported on another browser.
JasonN
New Contributor
6 months ago
I also have this issue. A paid subscription service needs to work properly or at least have some feedback from the developers.
JasonN
New Contributor
6 months ago
I also have this problem. Would be grateful if someone could chime in for this paid subscription service.
lwieder
New Contributor
6 months ago
Same problem here. 1Password for Safari stopped working. Have switched to Firefox for secure logins until this is fixed. Hope it's fixed, soon.
arjuns23
Occasional Contributor
6 months ago
Is anyone from the 1 Password team is going to fix this ? It so annoying . I am thinking of migrating to some other password manager. This has become entire crap .
element
Occasional Contributor
6 months ago
I have the same problem. Must be a bug.
And somehow the bugs in 1Password are getting more and more frequent.
arjuns23
Occasional Contributor
6 months ago
What could be the reason that 1Password doesn't unlock with Touch ID. Every time it's asking for the password to unlock. Where can I have this settings modified ?Screen shot attached.

1Password Version: 1Password for Mac 8.10.40 (81040031)
Extension Version: 2.27.1
OS Version: macOS 14.6.1
Browser: Safari