Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with the 1Password desktop app" and "Connect with 1Password in the browser" settings in the extension / app, respectively. Have toggled on and off the "Allow in the background" setting in System Settings->General Still getting "Status: Problems connecting 🟠. Please make sure the 1Password app is unlocked." 100% of the time when using the extension, and no option for TouchID BEYOND frustrated at this point. I just want to use TouchID on my browser extension! 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 Browser: Safari

This is not an update problem ... it is actually a problem with the code-signing certificate for the 1Password Safari extension, which expired sometime earlier today. The expiration of the certificate has caused the main 1Password application to deny attempts by the Safari extension to connect with it. Hopefully this will be fixed soon!!! Issuer: CN=Apple Worldwide Developer Relations Certification Authority, OU=G5, O=Apple Inc., C=US Validity Not Before: Aug 2 16:38:08 2022 GMT Not After : Aug 31 16:25:53 2024 GMT

I have the same problem. Must be a bug. And somehow the bugs in 1Password are getting more and more frequent.

Hi there, I am getting the following error in Safari. Because of it, I have to type my password into the browser every time, even when the app is open. When the extension and the desktop app are connected, they lock and unlock together. Biometrics will be used if available. [Status: Problems connecting . Please make sure the 1Password app is unlocked.] 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 (23G93) Browser: Safari

I just recently had an update (at this point with your lovely track record of updates and issues lately I am going to be turning off auto updates once I get a working version again. that or I may start looking for different software.) and I have two issues happening: The 1Password for Safari is constantly asking me for my passsword After a reinstall of 1Password for Safari it will not connect to my local app that is open and unlocked. It is asking me to connect to 1Password website with my credentials instead of using the local app (for which I have the options in the app to "Connect with 1Password in the Browser" and in the extension (Integrate this extension with 1Password desktop app) 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: macOS 14.6.1 Browser: Safari

Hi DiovanLuidi & elkodsi , We have identified the connection issue happening between the 1Password for Safari web extension and the 1Password for Mac desktop app. Currently, 1Password for Safari has to be unlocked separately from the desktop app due to the issue. I'm sorry about the inconvenience and confusion it caused. Our developers are looking into the issue so hopefully, a fix will be patched soon. Meanwhile, the connection should be working in other supported browsers, such as Chrome, Edge or Firefox. -Kevin

1Password for Safari not communicating with the desktop app [FIXED]

shrimppesto
New Contributor
6 months ago
I did e-mail them. Here's hoping for a quick fix!
DavidB
Contributor
6 months ago
Thank you, shrimppesto, for identifying the cause of the problem so I don't waste more time in futile efforts to solve it.

EDIT: Have you notified 1Password about this or do we just wait until they happen to read your comment?
shrimppesto
New Contributor
6 months ago
This is not an update problem ... it is actually a problem with the code-signing certificate for the 1Password Safari extension, which expired sometime earlier today. The expiration of the certificate has caused the main 1Password application to deny attempts by the Safari extension to connect with it. Hopefully this will be fixed soon!!!

Issuer: CN=Apple Worldwide Developer Relations Certification Authority, OU=G5, O=Apple Inc., C=US Validity Not Before: Aug 2 16:38:08 2022 GMT Not After : Aug 31 16:25:53 2024 GMT
newcustomer1
Occasional Contributor
6 months ago

seeing this weird issue.
newcustomer1
Occasional Contributor
6 months ago
TouchID only works for 1Password app, but doesn't work for the Safari plug in. Extremely inconvenient.

It worked before now it doesn't work. Any help would be appreciated.

Thanks

1Password Version: 1Password for Mac 8.10.40 (81040031)
Extension Version: 2.27.1
OS Version: 14.6.1
Browser: Safari
jay2utee
Occasional Contributor
6 months ago
Add another user with the same problem.
FoxFifth
New Contributor
6 months ago
Safari extension 2.27.1 asks for password after sleep even though "Lock on sleep, screensaver, or switching users" is set to off.

1Password Version: 8.10.40
Extension Version: 2.271
OS Version: macOS 14.6.1
Browser: Safari 17.6
elementalbear
Occasional Contributor
6 months ago
I can confirm that I also tried reinstalling the extension and 1Password. I also tried restarting the browser and 1Password and my laptop. I can also confirm that Chrome is working just fine.
DiovanLuidi
New Contributor
6 months ago
This is all the same issue:

https://1password.community/discussion/148023/1password-browser-extension-touch-id-not-working

https://1password.community/discussion/148020/apple-watch-unlock-not-working-with-safari-browser-extension-but-is-working-with-1password-app

https://1password.community/discussion/comment/716977#Comment_716977
Umiamz
New Contributor
6 months ago
Yes, I posted about this earlier - glad it's not just me. I spent a few hours trying all sorts of things, including completely removing 1Password app and Safari extension and all associated settings, etc. and reinstalling from scratch. Nothing has made any difference.

The Chrome and Firefox extensions are still integrated with the 1Password app.