Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with the 1Password desktop app" and "Connect with 1Password in the browser" settings in the extension / app, respectively. Have toggled on and off the "Allow in the background" setting in System Settings->General Still getting "Status: Problems connecting 🟠. Please make sure the 1Password app is unlocked." 100% of the time when using the extension, and no option for TouchID BEYOND frustrated at this point. I just want to use TouchID on my browser extension! 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 Browser: Safari

This is not an update problem ... it is actually a problem with the code-signing certificate for the 1Password Safari extension, which expired sometime earlier today. The expiration of the certificate has caused the main 1Password application to deny attempts by the Safari extension to connect with it. Hopefully this will be fixed soon!!! Issuer: CN=Apple Worldwide Developer Relations Certification Authority, OU=G5, O=Apple Inc., C=US Validity Not Before: Aug 2 16:38:08 2022 GMT Not After : Aug 31 16:25:53 2024 GMT

I have the same problem. Must be a bug. And somehow the bugs in 1Password are getting more and more frequent.

Hi there, I am getting the following error in Safari. Because of it, I have to type my password into the browser every time, even when the app is open. When the extension and the desktop app are connected, they lock and unlock together. Biometrics will be used if available. [Status: Problems connecting . Please make sure the 1Password app is unlocked.] 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 (23G93) Browser: Safari

I just recently had an update (at this point with your lovely track record of updates and issues lately I am going to be turning off auto updates once I get a working version again. that or I may start looking for different software.) and I have two issues happening: The 1Password for Safari is constantly asking me for my passsword After a reinstall of 1Password for Safari it will not connect to my local app that is open and unlocked. It is asking me to connect to 1Password website with my credentials instead of using the local app (for which I have the options in the app to "Connect with 1Password in the Browser" and in the extension (Integrate this extension with 1Password desktop app) 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: macOS 14.6.1 Browser: Safari

Hi DiovanLuidi & elkodsi , We have identified the connection issue happening between the 1Password for Safari web extension and the 1Password for Mac desktop app. Currently, 1Password for Safari has to be unlocked separately from the desktop app due to the issue. I'm sorry about the inconvenience and confusion it caused. Our developers are looking into the issue so hopefully, a fix will be patched soon. Meanwhile, the connection should be working in other supported browsers, such as Chrome, Edge or Firefox. -Kevin

1Password for Safari not communicating with the desktop app [FIXED]

kevin_li
1Password Team
6 months ago
VirgilBoy ,

Good news. The fix for the connection issue is applied to the current version 8.10.44 of 1Password for Safari web extension. Here are the steps to update 1Password for Safari in Apple Store:

Choose Apple menu > "App Store".

Click "Updates" in the sidebar, then choose "Store > Reload Page" (or press Command-R).

Find 1Password for Safari and click the "Update" button to apply the latest version.

Meanwhile, you can also update the 1Password 8 desktop app to version 8.10.44 as well. Here is the guide:
- How to keep 1Password up to date

After the updates, let's test again to see if 1Password for Safari is working correctly for you.

-Kevin
kevin_li
1Password Team
6 months ago
rdeutsch ,

Good news. The fix for the connection issue is applied to the current version 8.10.44 of 1Password for Safari web extension. Here are the steps to update 1Password for Safari in Apple Store:

Choose Apple menu > "App Store".

Click "Updates" in the sidebar, then choose "Store > Reload Page" (or press Command-R).

Find 1Password for Safari and click the "Update" button to apply the latest version.

After the update, let's test again to see if 1Password for Safari is working correctly for you.

-Kevin
ChrisJenkins
Occasional Contributor
6 months ago
Updated to the new version about 8 hours ago. So far looking solid and issue appears to be resolved. Thanks!
cvadmin
Occasional Contributor
6 months ago
Thank you for being responsive. Validated the change.
Baz
Frequent Contributor
6 months ago
I updated from the App Store and restarted Safari. The extension reports the new version - the same version as the main application. The bug persists. Every time I start Safari I have to unlock the extension, even though the main application is unlocked. Also, every time I start Safari I see the red dot indicating something to review, even though I've reviewed previously.
1P_Tommy
Moderator
6 months ago
On behalf of the entire team, you're welcome.
1P_Tommy
Moderator
6 months ago
On behalf of the team, you're welcome.
kevin_li
1Password Team
6 months ago
DavidB

Sorry about the confusion before.

Good news. The fix for the connection issue is applied to the current version 8.10.44 of 1Password for Safari web extension. Here are the steps to update 1Password for Safari in Apple Store:

Choose Apple menu > "App Store".

Click "Updates" in the sidebar, then choose "Store > Reload Page" (or press Command-R).

Find 1Password for Safari and click the "Update" button to apply the latest version.

After the update, let's test again to see if 1Password for Safari is working correctly for you.

-Kevin
1P_Tommy
Moderator
6 months ago
Nice going telUK Glad to hear you're back on track.

If anyone else happens along this:

8.10.44 is showing in my App Store extension (removed the word app for enhanced clarification).

To be clear this is the App Store version of 1Password in the browser. 1Password 8 and 1Password for Safari now share the same version numbers.
1P_Tommy
Moderator
6 months ago
That's great to hear.