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Forum Discussion
1Password not running then quit unexpectedly after reboot
Greetings,
A little bit ago when I tried to open the 1Password app nothing happened. The app didn't open and there were no error (or otherwise) messages. The taskbar icon briefly showed the blue...
1P_Dave
Moderator
ModeratorHello notMyUserName! 👋
I'm sorry that 1Password wasn't opening correctly. It sounds like the app might have crashed, if it doesn't happen again then there's likely nothing to worry about. But if you do experience the same issue again then there might be a bug that the team should investigate further to prevent the issue from occurring again.
If 1Password crashes again then, right after restarting your Windows PC and reopening 1Password, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/147906/1password-not-running-then-quit-unexpectedly-after-reboot#latest
- Your forum username:
notMyUserName - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
