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Forum Discussion
1Password on Safari will not fill login fields on Disneyplus. How do I fix this?
Experienced behavior
When trying to Access Disney Plus, the login process involves two pages.
First you have to enter an email address on this URL https://www.disneyplus.com/login
Here, the ...
Hey @yashrg - Thanks for your continued engagement on this 🙂
At this stage, I'd like to ask you to create a couple diagnostics from your device and email them into us so we can look a bit closer at what's going on:
- First, please fully recreate the issue you're seeing.
- Then save a log for 1Password in the browser using the specific steps here -> Save a console log for 1Password in your browser
- Lastly, generate a diagnostic report from the 1Password app (desktop app) using the steps here -> How to send a 1Password diagnostics report
- Attach the diagnostics to an email message addressed to
support+forum@1password.com.- In case it's useful for you, here is some information about what is collected and shared with us upon sending the diagnostics: About 1Password diagnostics information
With your email please include:
- A link to this thread:
https://1password.community/discussion/138688/1password-on-safari-will-not-fill-login-fields-on-disneyplus-how-do-i-fix-this#latest - Your forum username:
yashrg - Do you clear the history in Safari often, or at all?
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much and we look forward to assisting further!
