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Forum Discussion

mdvzo's avatar
mdvzo
Occasional Contributor
2 years ago

1Password Safari Browser Extension is Locked

Since going to Sonoma on a regular basis I have to unlock 1P in Safari although the app is unlocked and I have previously unlocked it in the Browser. I never had to unlock it in the Browser in the pa...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey mdvzo,

I'm sorry for the trouble you are having with 1Password in Safari. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!