1Password window take the focus and block the unlock via TouchID on latest MacOS

Smith166

Thank you for the video, I can confirm that you're also seeing the known issue that I mentioned earlier. If you shrink the size of the 1Password window so that it doesn't fill the screen then you can avoid the issue until we have a permanent fix available.

-Dave

ref: dev/core/core#14990

If it helps, I made a video:

https://youtu.be/T7-MigrPFMM

BornDeranged

Thank you for testing that. I can confirm that this is a known issue that our developers are investigating. I've added your report to the internal work item for the issue. I can't say when the issue will be resolved but keep 1Password updated so that you receive the fix as soon as it is released in a future update.

Let me know if there's anything else that I can help you with.

-Dave

ref: dev/core/core#14990

1P_Dave Yes indeed, grey when full-screen, red if not full-screen.

BornDeranged

Thank you for your help in testing that scenario. It sounds like Touch ID is focused (the fingerprint in the prompt is red and responds to your fingerprint) when the main window is smaller.

Are you still able to reproduce the fingerprint being grey (forcing you to click on the prompt before you can use Touch ID) when you open the 1Password app? Does it happen if the app is resized to take up the entire screen?

-Dave

1P_Dave
You are right indeed, 1P does unlock in that situation (with TouchID).

BornDeranged

The Touch ID prompt in your screenshot is focused since the fingerprint is red instead of grey even if the cursor is blinking. If you touch your finger to the Touch ID sensor on your Mac does 1Password unlock?

-Dave

1P_Dave
I followed your instructions, and the result is the same - the cursor blinks in the "enter your password" field in the larger window. So no, the focus is on the wrong window.
Regards,
-Patrick

BornDeranged

Thanks for the reply. Just to make sure that I fully understand the situation can you try the following specific steps in order:

1. Open and unlock 1Password.
2. Resize the window so that it doesn't fill the screen. It should be the same size as it is in the second screenshot that you provided (see below).
3. Close the main window by clicking on the red close circle in the upper left corner of the 1Password app's window.
4. Right-click on the 1Password icon in the menubar and click Lock.
5. Right-click on the 1Password icon in the menubar and click Open 1Password.

For step 2 set the window's size to match the following:

At step 5, when the 1Password window opens again, does the Touch ID prompt appear and get focused properly? I look forward to hearing from you.

-Dave

1P_Dave cannot confirm.
Either the phenomenon is the same, or the smaller window does not appear at all.
Screenshots attached.