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Former Member
2 years ago1pw8 Crash upon choosing "device" as unlocking option
As soon as I tap on "device" under account->settings->security, my 1Password8 app just closes. Is anyone else familiar with this problem?
Phone: Huawei P30 ELE-L29 , EMUI 12 / Android 10
1P...
1P_Timothy
Community Manager
2 years agoThanks for following up @Motorsheep.
It looks like the Development team may have already been working on this issue. Just earlier today, I can see we released a fix in the beta to address behavior which sounds similar to what you described.
If you're interested in joining the beta to try this fix, you can find steps in our guide: * Use 1Password beta releases
I don't have any specific when these changes will appear in the production version, but with any luck it will be ready in the not-so-distant future.
If you update to the beta, let us know if you see an improvement in behavior. I will also note that new releases can take some time from initial release to be available on all devices. So, check back soon if it's not available at the moment.
Thanks again!