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Forum Discussion
System
2 years agoSuper Contributor
Account password required for browser extension
This discussion was created from comments split from: Auto Locking after a few seconds.
1P_Tommy
Moderator
2 years agoHey David,
how to lock 1Password in the browser
Right-click on the browser toolbar icon and select lock.
Re: Step 3 and your question in general:
Are you using a beta or nightly, by chance? If so, there is an issue that's recently developed where sometimes you'll see the need to supply the password. I'm experiencing this myself. It sounds as if you might be experiencing this. Assuming for a moment that you are the following should help.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click or Control-click) on the helper and select Quit.
- Fully quit your browser. There should be no light on underneath the Dock icon.
- Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock.
- Open your browser.
- Optional lock 1Password for Safari and then attempt to unlock. You should be prompted for biometrics.
If you are using the beta or nightly, and the steps help I'll get your report added to our internal issue.