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DalekCoffee's avatar
DalekCoffee
New Member
5 days ago
Solved

Android App keeps failing biometric login

Hello!,  I am experiencing an issue where my android app keeps failing to login with biometrics and when I login with master password it will also keep MFAing me. I enter it time and time again, b...
  • 1P_Dave's avatar
    3 days ago

    Hello DalekCoffee! 👋

    I'm sorry that you're running into issues when unlocking 1Password on your Motorola Razr device. It sounds like you might be running into a known issue that our development team is currently tracking and the diagnostics report that you said that you sent in will help our team confirm that you're seeing the same issue. 

    Please continue working with our team over email and they'll be able to help further. 

    -Dave

    #31939