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Forum Discussion
Apple Watch unlock in clamshell mode often fails
I have a MacBookPro which I use mostly in Clamshell mode with an external monitor. Most of the time, 1P doesn't let me unlock with my Watch despite having the option checked. Sometimes, it actually s...
1P_Ben
1Password Team
1Password Team@"a.jaffe" @tagolus
The next time you experience this problem, please note the time. Then, I'd like to ask you to create a diagnostics report from your Mac:
1Password > Preferences > Advanced > Send Diagnostics
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/123579/apple-watch-unlock-in-clamshell-mode-often-fails#latest
- Your forum username
- The time you noted above
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Ben
