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Forum Discussion
Solved
Auto-login Problem on MyChart
Hello, When I auto-fill Providence MyChart, https://mychartwa.providence.org/mychart/Authentication/Login?, auto-login occurs. I expect to log in to the site, instead, the login page reloads. When ...
Hello idlehands! 👋
I'm sorry that 1Password isn't correctly filling and submitting your login credentials when signing into MyChart. We've received received another report of this behaviour and it does look like the autosubmit feature is the culprit.
I've filed an issue with our development team to get this fixed. For the time being, keeping autosubmit turned off for that particular website is the best option. Here are the steps for anyone else who runs into the same issue:
- Click on the 1Password icon in Firefox's toolbar.
- Find and select the Login item for MyChart.
- Click the three dots in the upper right corner of the item, click "Don't sign in automatically".
The autosubmit setting is only available in 1Password in the browser since it's a browser-specific setting. "Sign in automatically" is a setting that controls whether 1Password submits the login for you after you fill the login.
Hopefully our developers are able to get this fixed in a future update soon. I'm sorry for the inconvenience.
-Dave
#35987
#19435
1P_Dave
Moderator
ModeratorHello idlehands! 👋
I'm sorry that 1Password isn't correctly filling and submitting your login credentials when signing into MyChart. We've received received another report of this behaviour and it does look like the autosubmit feature is the culprit.
I've filed an issue with our development team to get this fixed. For the time being, keeping autosubmit turned off for that particular website is the best option. Here are the steps for anyone else who runs into the same issue:
- Click on the 1Password icon in Firefox's toolbar.
- Find and select the Login item for MyChart.
- Click the three dots in the upper right corner of the item, click "Don't sign in automatically".
The autosubmit setting is only available in 1Password in the browser since it's a browser-specific setting. "Sign in automatically" is a setting that controls whether 1Password submits the login for you after you fill the login.
Hopefully our developers are able to get this fixed in a future update soon. I'm sorry for the inconvenience.
-Dave
#35987
#19435
