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Forum Discussion
Autofill Freezes or take 60 seconds to load on Safari on iOS and iPadOS
I use an iPhone 8 and iPad Pro 10.5" using the most up to date system and 1Password software. Unfortunately, since updating to iOS 15 / the newest 1Password update the autofill feature for safari and other apps is essentially no longer usable for a normal work flow.
When attempting to use the autofill function or click on the "key" icon on the right side of the autofill toolbar, Safari freezes and I have to quit app completely or restart my phone. I have noticed if I wait about a minute the autofill options for 1Password log ins finally load, but waiting a minute for the system to unfreeze or load is way too long. I use the standard 1Password Families subscription, no dropbox link, etc.
Wondering if anyone else has experienced this issue or if there is a patch on the way. Thanks.
1Password Version: 7.8.3
Extension Version: newest
OS Version: iOS 15.0.1
@alastair_f is there iOS Chrome extension or you mean chrome desktop?
Thank you for letting us know sherifelabd, our developers are currently investigating this, so I will let them know that you have also encountered this :+1:
ref: apple-5510
Me too I’m having the same problem with my iPhone 12 Pro and iPad Pro 10.5 pro both running on 15.0.1
1P_Ben1Password Team
Hey @alastair_f
That's really interesting. Thanks for the report. If not I completely understand, but would you be willing to try upgrading the iPhone to the 15.1 beta and see if that resolves the issue there? That would help rule that discrepancy in our out as a factor.
Ben
- 1P_Ben
:+1: :)
Ben
