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jogi3778's avatar
jogi3778
New Contributor
5 months ago

Autofill overlay rendered into the status bar on Android 15, taking away access to buttons

Hi,

I am having trouble saving passkeys on my Pixel 9 Pro (Android 15). The save button is inaccessible as it is obscured by the status bar

The problem occurs for all passkeys (Amazon, Ring, github, paypal, ...).

android
  • Fozziebox's avatar
    Fozziebox
    New Contributor
    4 months ago

    I am having exact same issue with trying to save Sony passkey on the Pixel Pro 9 XL, can't click save as it is behind the battery and 4g in the top bar

  • GSK's avatar
    GSK
    Occasional Contributor
    4 months ago

    Thank you for your reply.

    Some of the sites that offer passkeys will only let you create them on a mobile device.

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    4 months ago

    Hello, jogi3778, GSK, dlitz, BossFrog. Thank you for reaching out. I sincerely apologize for any interruption to your workflow.

    I can confirm you are experiencing a known issue affecting Pixel devices on Android 15. This problem was reported to our development team for further investigation. I've added you all as affected users to our internal reporting.

    I can't provide an exact timeline for a fix, but I suggest keeping 1Password updated to receive it as soon as it's available.

    jogi3778, I noticed you have reached out to our support team via email regarding this issue. We previously recorded your status as an affected user in this report.

    Let me know if you have any questions.

    -Evon

    ref: dev/core/core#33470

  • GSK's avatar
    GSK
    Occasional Contributor
    4 months ago

    Same thing happening on my Pixel 8 Pro.

  • James5mith's avatar
    James5mith
    New Contributor
    5 months ago

    Recently tried to update my Walmart entry for the mobile App. Two things were weird:

    1. It wouldn't let me update my existing Walmart entry in 1password with the app association. Even though that was the entry I used to login to the app in the first place.

    2. I literally couldn't save a new entry, as all of the upper controls are being displayed beneath/behind the status bar at the top of the screen, rendering them unusable. (Can't click on something displayed underneath the status icons.)

    Image linked below, since I can't seem to click on the option to attach an image to this post.

    https://1hz.io/~james/1password_bug.png

    This is on a Pixel 9 Pro XL running Android 15.

    1Password Version: 8.10.48
    Extension Version: Not Provided
    OS Version: Android 15
    Browser: Not Provided