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Forum Discussion
Being asked for my password too often
I have 1P set to ask for my password every two weeks. But it's asking more often than that. For example, it asked yesterday, and then it just asked again today. How can I troubleshoot this?
1P...
1P_Dave
Moderator
Moderator@switters
Thank you for clarifying. So that I can investigate this further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/141839/being-asked-for-my-password-too-often
- Your forum username:
switters - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
