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RMNL's avatar
RMNL
New Contributor
3 years ago

Browser extension for (Brave, Chrome, Firefox) no longer integrates with 1Password app (no Touch ID)

As of today, my 1password extension for Brave, Chrome and Firefox no longer seems to connect to the 1Password app on my Mac.

I now need to use my password instead of Touch ID for opening the extension and when you want to add a new item or edit an old item, the browser opens an edit window in another tab instead of opening an overlay through the 1password app. I'm also not automatically logged in when the 1Password app is already open and unlocked.

I've tried to toggle both the "Integrate with 1Password app" setting in the browser as well as the "Connect with 1Password in the Browser" a couple of times, but that does not help. In Brave I reinstalled the extension as well. Again, no resolution. I can see that the 1Password helper is running in the Activity monitor.

What has happened? What am I missing? I hope someone can help me or point me in the right direction. Thanks!

1Password Version: 8.9.14 (80914009)
Extension Version: 2.6.0
OS Version: 13.1 (22C65)
Browser:_ Brave v1.47.186

browser extension
  • MikeT's avatar
    MikeT
    Icon for 1Password Team rank1Password Team
    3 years ago

    That makes sense, 1Password extension for Safari communicates differently with the main 1Password app compared to the other browsers, this specific bug wouldn't affect Safari.

  • Former Member's avatar
    Former Member
    3 years ago

    By the way, the Safari browser is unaffected. I can sign in to 1Password from the menu bar or the 1Password icon in the dock and the 1Password application automatically is signed in to within the Safari browser and ready to autofill passwords.

  • MikeT's avatar
    MikeT
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi folks!

    We're looking into this right now.

    Can you confirm that Safari is working with 1Password on your Macs?

    We have a theory as to why this may be happening. Can you try this for Chrome and let us know if it helps:

    1. Open Finder and select the Go menu > Go To Folder on top or press Command + Shift + G
    2. Copy and paste the following line: ~/Library/Application Support/Google/Chrome/NativeMessagingHosts
    3. Press enter to go there. You should see a file called com.1password.1password.json, open it with your text editor
    4. On the "path": line and at the far right, you can see two MacOS folders in the path, remove one of the MacOS folder and save it. You should have this saved instead: "path": "/Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app/Contents/MacOS/1Password-BrowserSupport"
    5. Restart Chrome and 1Password extension should now unlock automatically with the main 1Password app.

    If that works, repeat the same for Firefox but this time in step 2, copy and paste this path: ~/Library/Application Support/Mozilla/NativeMessagingHosts.

    I hope this helps for now. We'll get a new update out soon to fix this.

  • wizard86pz's avatar
    wizard86pz
    Occasional Contributor
    3 years ago

    Same here, with 1Password 2.6.1 on Chrome Stable branch 109.0.5414.119 on macOS Ventura 13.2 (22D49), M1 chipset.

    The "tied" 1Password app is the PRODUCTION branch 8.9.14 (80914009).

  • MikeT's avatar
    MikeT
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @rthiker,

    As Tommy mentioned, we're looking into it.

    For the moment, can you try the following to see if it will allow 1Password extension to unlock automatically in Chrome for you:

    1. Open Finder and select the Go menu > Go To Folder on top or press Command + Shift + G
    2. Copy and paste the following line: ~/Library/Application Support/Google/Chrome/NativeMessagingHosts
    3. Press enter to go there. You should see a file called com.1password.1password.json, open it with your text editor
    4. On the "path": line and at the far right, you can see two MacOS folders in the path, remove one of the MacOS folder and save it. You should have this saved instead: "path": "/Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app/Contents/MacOS/1Password-BrowserSupport"
    5. Restart Chrome and 1Password extension should now unlock automatically with the main 1Password app.

    If that works, repeat the same for Firefox but this time in step 2, copy and paste this path: ~/Library/Application Support/Mozilla/NativeMessagingHosts.

    Note: This workaround will last until the app or the Mac restarts; the app will rewrite the file on the first launch. A full fix is coming very soon.

    I hope this helps for now. We'll get a new update out soon to fix this.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @rthiker

    Apologies for the trouble. The team is aware and working on a resolution. You should be able to unlock with your password while we investigate. Please let know if you experience otherwise.

  • Former Member's avatar
    Former Member
    3 years ago

    I'm experience the same thing - Firefox on Mac. Help!

  • Former Member's avatar
    Former Member
    3 years ago

    Each browser has to individually be signed into after recent update to activate 1Password application in browser. I had the same issue after the last update which was fixed. But it has happened again. My computer operates the most recent MacOS it can have, Catalina.

    1Password Version: 8.9.14
    Extension Version: 2.5.1
    OS Version: 10.15.7
    Browser:_ Firefox/Chrome
    Referrer: forum-search:After recent update, each browser needs to individually be signed in to 1Password.