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Former Member's avatar
Former Member
3 years ago

Browser Plugin Struggles with Multiple Chrome Profiles

I regularly have two Chrome profiles running on my computer (work and personal), and I have the 1Password plugin installed in both of them. Anytime that I use the plugin in one profile, it opens the ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @sbranchaw,

I'm sorry that these steps did not help, can you confirm if you have 2FA enabled for your 1Password account? If so, can you try the below to see if it improves things:

  1. Log in to 1Password.com with your account details. Use the following guide to turn off 2FA on your account:
  2. Turn on two-factor authentication for your 1Password account
  3. Right click on the 1Password icon in the browser's toolbar.
  4. Select Settings. Scroll down to the "Accounts & vaults" section, and sign out of your account there.
  5. On your 1Password.com page, let's re-enable the 2FA, as we closed in step 1 above.
  6. Back to the "Settings" page of 1Password in the browser (extension) in step 3, let's sign in to your account again under the "Account & vaults" section.
  7. Re-authenticate using your two-factor authentication method.
  8. Test things out with the browser extension.

Apologies again for the disruption!