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Forum Discussion
Julio860JVL
6 months agoNew Contributor
[BUG] [Firefox] Username or Password icon does not open application.
Bug has very low priority as there is a work around.
I searched the community before posting and I couldn't find anything about this small bug.
I only found this similar issue but not the same a...
Julio860JVL
5 months agoNew Contributor
Thanks for replying 1P_Dave!
The button still doesn't open the program when it is fully closed.
I was able to follow the first set of instructions in the link.
"1Password desktop app"
and
"1Password browser extension"
And my computer passed both of those two tests.
The other set of instructions do not apply to me since I am not using macOS, Linux nor my computer is managed by an organization.
And I do know my username doesn't contain any special characters, but I did check my username with the command "whoami" even though that command is used for Chrome, Edge, or Brave. I still checked anyway, and this is the output of the command.
Command Prompt
Microsoft Windows Version 10.0.22631.4169 Microsoft Corporation. All rights reserved.C:\Users\Julio>whoami
juliomsi\julioC:\Users\Julio>
I am almost 100% sure that anyone can reproduced this bug by installing Firefox and trying it out.
-Julio
EDIT: START
I took a few more minutes to read through some of the other reported Firefox bugs, and here is the link to three bugs that are very similar to what I am reporting.
https://1password.community/discussion/29192/whats-up-with-the-firefox-plugin
One consistent factor among all the reported bugs is that they only occur with Firefox and work perfectly fine with other browsers.
It seems the Firefox extension has been misbehaving for a while now.
EDIT: END
-Julio