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Forum Discussion
strikingviolins
2 years agoNew Contributor
Bug when opening app after creating a new item or editing an item.
Opening iOS app will create duplicate of recently created item or recently edited item, continuously. It will open the app up directly to new item which makes it feel like you didn’t save the origina...
1P_Dave
Moderator
2 years agoThank you for those steps, I appreciate the detail. The next time that the issue occurs, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/144647/bug-when-opening-app-after-creating-a-new-item-or-editing-an-item#latest
- Your forum username:
strikingviolins
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave