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Forum Discussion
Cannot enable Touch ID on Mac Mini with Magic Keyboard
I have recently moved to a Mac Mini with a Magic Keyboard with Touch ID.
I can use the Touch ID for logging in (and for sudo actions in the Settings), but in 1Password the setting for Touch ID und...
I'm having the same problem of the greyed out TouchID box. I've followed the steps give by Dave_1P listed here: https://1password.community/discussion/135021/touch-id-on-macbook-pro-not-working-after-upgrade-for-1p7-to-1p8. Unfortunately, that didn't fix my issue. I can go ahead and submit send a diagnostic report via Dave_1P's second message in that thread if that will help debug. Thanks!
Looking through the logs generated (I know not to post the full logs, I'm just posting a single line without PII), it looks like the issue may have something to do with the following:
System biometry info: BiometricStatus { current_policy: BiometricsOnly, current_method: TouchId, current_availability: EnrollmentChanged }
Earlier log entries (from 4/20 and earlier) note:
System biometry info: BiometricStatus { current_policy: BiometricsOnly, current_method: TouchId, current_availability: SensorUnavailable }
Going back all the way to 4/6, I can find entries that say
System biometry info: BiometricStatus { current_policy: BiometricsOnly, current_method: TouchId, current_availability: Available }
Does this mean something has been hogging the sensor since 4/6? Given it's also throwing enrollmentChanged, that could be the enrollment service within MacOS?
