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greg30577's avatar
greg30577
New Contributor
11 months ago

Cannot obtain 1Password Extension for Safari

Using IP 8 on a Mac. Group license if that makes a difference. Have been at this for almost two hours. Cannot find a way to get the 1P extension for MacOS Safari. Going through the 1P app, going thro...
browser extension
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
11 months ago

Hi greg30577

It looks like you're running macOS Monterey, and sometimes the Safari extension doesn't appear correctly because of something happening in that operating system. Try the following:

  1. Open and unlock the main 1Password app.
  2. Click the Help menu > Troubleshooting > Fix Missing Safari Extension.

Then, 1Password should appear in Safari preferences. This is something that got fixed in macOS Ventura so if you can upgrade macOS to a more current version, I'd definitely recommend it.

Give that a try and let me know how you get on. I'll be here if you need further help. :)

— Grey