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Forum Discussion
Can't enable Touch ID when using a Magic Keyboard
This discussion was created from comments split from: Can't enable TouchID.
1P_Dave
Moderator
Moderator@brando
I'm sorry that the steps didn't work. So that I can help further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/143439/cant-enable-touch-id-when-using-a-magic-keyboard
- Your forum username:
brando - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
