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Changed Master Password but did not Save it
Hello all, This is my first time asking a question on an online forum. Could someone help me please? And I apologize in advance if I'm not providing the community information in the correct manner. ...
Hello GB-onthegreens! 👋
I'm sorry that you're experiencing issues with accessing your 1Password account. 1Password's secure design means that your account password and Secret Key are never transmitted to us and we don't have the ability to recover your account for you. All of your information is end-to-end encrypted to prevent us from ever accessing it.
Do you have any devices that are still signed in at the moment? If you do, you might be able to locate your password there in the password generator's history: If you used the password generator and can’t find the password to sign in
If that doesn't work, here is a guide on what might help if you have forgotten your account password: If you forgot your account password or you can't unlock 1Password
If you're still unable to unlock 1Password then please send an email to support@1Password.com so that the team can help further.
-Dave
T H A N K Y O U! I used the web browser extension to get to the password generator history. Whew!! Thanks again.
- 1P_Dave
Moderator
I'm happy that you were able to find your account password! I recommend memorizing the new password going forward, it should be the "one password" that you remember and don't store anywhere else.
-Dave
