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Forum Discussion
gedankenexperimenter
4 years agoNew Contributor
Chrome extension not communicating with 1Password app
The Chrome extension is completely non-functional on one iMac that I use. It always shows 1Password as being locked, regardless of the lock state of the 1Password app. Clicking on the extension ico...
Former Member
4 years agoHey guys,
This issue can occur for multiple reasons and highly depends on the setup of your computer.
If a restart to the computer and turning the integration off/on doesn't help, we'll need you to send us the extension's log and a diagnostics report:
- The extension's log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Please send it to support+x@1password.com with a description of the issue and what you have tried so far.