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Forum Discussion
Ctrl/Cmd-Shift-X doesn't work when 1Password is locked
It seems like since the past few updates, Ctrl/Cmd-Shift-X doesn't work when 1Password is locked. Once it's unlocked, I can use the keyboard shortcut. I've tried this on Mac and ChromeOS with multipl...
mikeho hmm are you able to send us your extension console logs the next time the keyboard shortcut does not work? The logs will tell us more about why the keyboard shortcut is not working via the extension.
Here's how to grab your extension console logs: https://support.1password.com/diagnostics/
Like Steph said, please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
