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Forum Discussion
jazzman
2 years agoFrequent Contributor
Do I need to activate what looks like a duplicate Safari Extension from the App Store?
Today my Mac app Store said I had an update to my 1Password Safari Extension to 2.8.0. As I already have that extension, I'm a little confused because it says I need to TURN OFF my current 1Password ...
Former Member
2 years agoHey jazzman!
I'm a little confused because it says I need to TURN OFF my current 1Password Extension in order to update.
Hmm this is strange. My 1Password for Safari extension has updated in the past but I have not been prompted to turn off the extension. That said, when updating the extension in other browsers, it is required to close the browser and restart it. Did you get a prompt to close Safari instead?
I'm not really sure why I received this update notice from the App Store especially since I already have 1Password 8 with the 2.8.0 Safari Extension.
This part is strange. If it happens again, please let us know. In that situation, it would be good if you could send over a screenshot of the window in Safari > Settings > Extensions > 1Password for Safari, like this: https://share.cleanshot.com/Y7KZRQ8D
So, my question is, when I get one of these Safari Extension updates from the App Store and download it, do I just ignore the message that you see in the attached file or what?
This is only meant to help guide you along after downloading 1Password for Safari from the App Store. It typically opens up if you click on the 1Password for Safari app in the Applications folder or from your dock. You can close this window if it opens. To use 1Password for Safari, please just make sure to keep it in your Applications folder. If it is there, you would be able to open Safari anytime and use 1Password for Safari.
I hope this helps. Let us know if you have more questions.