Does anyone's Safari Extension ever "stop working" until Safari is force closed / restarted?

Thanks to the 1P team for reopening this thread. It sounds like the dev team needs more feedback.

1. I notice this only affects my iPhone and not my iPad.

2. Deleting browser data doesn’t make a difference.

Anyone else experiencing these issues?

WorldIRC

Thanks for following up. It looks like you didn't receive the automated BitBot email because you sent the report to support@1password.com (which doesn't have an automatic responder) rather than to support*+forum*@1password.com (which has an automatic responder). You did send a second email to support+forum@1password.com but that was merged into the first email sent to support@1password.com.

I'm sorry for the delay and I've sent you a reply now. Let's continue the conversation over email and I'm closing this thread to prevent duplication of effort. 🙂

-Dave

ref: MRL-52267-556

1P_Dave do you know if anyone ever replied. I never got that BitBot email.

WorldIRC

Thank you for the reply. I've located your email and one of my colleagues will take a look at the diagnostics report and reply back to you as soon as possible. 🙂

-Dave

ref: MRL-52267-556

Submitted but didn't get a Support ID number back.

WorldIRC

Thank you for the reply. I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/663289/#Comment_663289
• Your forum username: WorldIRC
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

1P_Dave yes to both (indicated in my OP) :)

The only other extension is AdGuard. I never touch the history or cache.

Hello WorldIRC! 👋

We've made some improvements to 1Password for Safari this week, are you still seeing this issue when running both version 8.9.7 of 1Password for iOS as well as iOS 16.1?

If you are then are you using any other extensions in Safari? Are you perhaps clearing Safari's browser history / cache before the issue occurs?

-Dave

Yep same thing happening here. Open Safari and log on 1password. Click on extension will not work. I close Safari reopen extension works. Any ideas.

For context, I can't use the inline auto fill feature until I kill Safari. I probably have to do this once a day. The extension it self still works and I can still from the extension.