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siplhium's avatar
siplhium
New Contributor
12 months ago

Does two factor authentication work in apps, or only for Safari?

The title says it. I recently switched to 2FA with 1Password as my authenticator app. But when I try logging in to my bank app and they ask for a code, I don't seem to get any help from 1Password. Is 1Password not supposed to work in apps? Please don't tell me I have to go back to copy and paste.


1Password Version: 8.10.26
Extension Version: Not Provided
OS Version: iOs 17.3.1
Browser: Not Provided

  • bugwhat's avatar
    bugwhat
    New Contributor

    I meant if you turn off 2FA at the bank website then the bank will check for a recognized device and your Face I.D. will take up the slack and a code would not be necessary except for unrecognized devices if you disable 2FA.
    Or you can leave it on and enter an unnecessary code every time. It depend on the bank.

  • bugwhat's avatar
    bugwhat
    New Contributor

    If Face I.D. checks your face when you sign into your banking app you might be good to turn your 2FA off by going to your banking website and go to the area where you turn on the 2FA and see if you can find their policy on how there 2FA works.
    You will see that you have it set for 2FA every time no matter what.
    If you turn it off and it is a big powerful bank they will still require a 2fa for any device it does not already recognize and you will be recognized by just your face I.D..
    So if that is the case you would almost be just as safe without the hassle of unnecessarily having to enter a code.
    In most cases I do have 2FA on, but if it is one of the big powerful banks that can buy the best security, then they will force 2FA to check for unrecognized devices even if you turn 2FA off at you bank.
    Now a small bank might not allow you to turn 2FA off.

  • siplhium

    Thank you for those details. It sounds like copy and pasting your one-time password from 1Password into your bank app is indeed the way to go for now. I'm sorry that I don't have any other suggestions.

    Let me know if there's anything else that I can help you with. 🙂

    -Dave

  • siplhium's avatar
    siplhium
    New Contributor

    In the case of my bank app, you're not asked for the username/password (I guess that's done automatically/semi-permanently behind the scenes). It asks only for the 2FA code. So I guess that means switching between apps copying, switching back, and pasting. Just like the old days. Oh well...

  • Hello siplhium! 👋

    Thank you for reaching out. 1Password uses the iOS native filling feature to fill your username and password into apps, this feature doesn't support filling one-time passwords from 1Password at this time. However you can have 1Password automatically copy your one-time password for an app or website to the clipboard so that you can paste it into the app when filling your login information:

    1. Open and unlock 1Password 8.
    2. Tap the icon for your account or collection at the top left and choose Settings.
    3. Tap AutoFill.
    4. Turn on "Copy One-Time Passwords".
    5. Go back to Settings.
    6. Tap Notifications.
    7. Turn on "One-Time Passwords".

    Then fill a username/password into the app again. You should see a notification that 1Password has copied the one-time password to your clipboard. You can then paste the one-time password into the app: Select, cut, copy, and paste text on iPhone - Apple Support (CA)

    When it comes to the website you can use our extension for Safari which does have the ability to fill the one-time password: Get to know 1Password for Safari on your iPhone or iPad

    I hope that helps! 🙂

    -Dave