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Forum Discussion
Former Member
2 years agoEdge Browser Extension Won't open 1P windows Application
Extension: 1Password in the browser 2.16.1
App: 1Password for Windows 8.10.20 (81020001)
Clicking the "Open 1Password" button does nothing...
Video: https://captures.sonflix.com/DaXu5/kEdiZaQA...
1P_Dave
2 years agoModerator
Hello everyone,
Could you please update to the 8.10.20-12 beta version of 1Password for Windows/Mac and then try to reproduce the issue: How to keep 1Password up to date
If you can reproduce the issue then I'd like to ask you to create a diagnostics report from your Mac or Windows PC:
Sending Diagnostics Reports (Mac)
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/142882/edge-browser-extension-wont-open-1p-windows-application
- Your forum username:
username
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave