Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
External backup disk drive not unmounting… suspect a 1P process
Either as a result of the upgrade to macOS 13.3 (and/)or a recent 1P upgrade, one of my external drives now refuses to unmount - apparently, it seems, because of a 1Password process (PluginLibrarySer...
1P_Tommy
Moderator
ModeratorHey Mark_Sealey
Off-hand that might seem to indicate that 1Password is running off of that drive. I would not expect it to do that. I'd need a diagnostics report to confirm that. Would you be able to send one to us? Here's how.
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
Mark Sealey A link to this thread:
https://1password.community/discussion/139206/external-backup-disk-drive-not-unmounting-suspect-a-1p-process#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
