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Forum Discussion
Feature Request: Button or menu option to force a sync
I've been using 1Password for years & years now and this has been an issue with all your previous versions, and is now also an issue with your latest version (v8). Can we please, please, please get a...
1P_Dave
Moderator
ModeratorHello ahortin! 👋
I'm sorry that you're not seeing the same items on all devices. When you create a new item (or edit an existing item) using 1Password on one device then you should see that item on your other devices almost immediately. If that's not happening on your devices then it means that something is going wrong and I'd like to investigate that further.
The next time that you don't see an item or change on a device, I'd like you to generate a diagnostics reports so that I can look into this further and find a solution:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/149552/feature-request-button-or-menu-option-to-force-a-sync#latest
- Your forum username:
ahortin - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
