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Forum Discussion
Having problems logging into account with 1Password 8 (Beta) for Mac
I decided to try the 1Password 8 beta today to try to get accustomed to any differences before it's released. Unfortunately, my credentials (email, secret key, and master password) are not accepted b...
1P_Dave
Moderator
Moderator@darwinmac If you're referring to our founder Dave then I'm sad to say that I'm not him. I'm another Dave here at 1Password, one of the "support gurus" that you mentioned. :)
I'm sorry to hear that you're still unable to add your account to the 1Password for Mac beta. I'd like to ask you to create a diagnostics report from your Mac:
- Open 1Password > Preferences > Advanced and select Send Diagnostics
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/126341/having-problems-logging-into-account-with-1password-8-beta-for-mac
- Your forum username:
darwinmac - Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
