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dealtek's avatar
dealtek
Occasional Contributor
6 months ago

How can I fix this so I only have to login one time - not twice?

I'm having an issue with 1Password. On the Mac Ventura I will open the 1P app and login. All is working. But minutes later, I will be on safari and when trying to login somewhere, it asked me to r...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

dealtek

Thank you for the reply. It looks like 1Password for Safari is still locked, if the desktop app is unlocked (since you were able to fill using Universal AutoFill's Command-Backslash shortcut) then it sounds like the communication between the desktop app and the Safari extension isn't working. Try this:

  1. Open and unlock the 1Password for Mac desktop app.
  2. Click on 1Password next to the  in the menu bar.
  3. Click Settings.
  4. Click Browser.
  5. Make sure that "Connect with 1Password in the browser" is on.

Then in the browser:

  1. Open your browser.
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  3. Make sure that "Integrate this extension with the 1Password desktop app" is on.

If that still doesn't work then do you see a green dot in the browser settings page? Or a different coloured dot and an error message? And if you click on About in the browser settings page what version of 1Password for Safari do you see listed?

-Dave