Issues with 1Password for Safari

Hello aviel! 👋

I'm sorry that you're running into issues with 1Password for Safari. Thanks for sharing the link to the conversation on Threads, a member of our development team has reached out there directly and is looking into the issue that the original poster reported. I've also reviewed the wider conversation and it looks like the issues being reported by folks are known to the team and already under investigation.

Sometimes the extension won’t open, sometimes it opens but locked and won’t respond even though the regular 1p app is unlocked and despite setting it to never lock, sometimes it won’t autofill, sometimes the thing below the text field showing options won’t work, etc

Just to clarify, are these all issues that you're running into personally? Have you run into all of these issues while running the latest version of 1Password for Safari (2.23.3)? I want to make sure that I understand the issues that you're seeing.

The team is aware that the experience with Safari isn't where it should be and work is ongoing to make the experience more stable. The reason why my colleagues and I ask folks to send in logs is because there are multiple open issues with similar symptoms and the logs help our team identify which specific issue someone is running into. Once the specific issue is identified we can then suggest a specific fix or workaround for that issue. I know that it can be time consuming to send in logs but it's the best way for us to identify which specific issue you're running into and then provide suggestions for your specific situation until a permanent fix is developed and released by our development team in a future update.

I look forward to hearing from you.

-Dave