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Forum Discussion
soc1976
9 days agoNew Contributor
Mobile app
Don't know if this is the right place to post this Just signed up for 1password after switching from lastpass. I am all signed in on browser and deskapp, however, the mobile app wont log me in, it...
- 23 hours ago
Hello, soc1976. Thank you for writing in. I'm sorry about the problem you encountered.
Can you sign-in to your account at https://start.1password.com using the browser instead? If so, please try this alternate method to add your account to the 1Password app.
- Open Safari.
- Log in to your 1Password account https://start.1password.com
- Tap on the settings icon ( ☰ ) in the top right corner of the website, tap your name, and tap Get the Apps.
- Scroll down and tap on Add your account directly.
- When the 1Password app opens, enter your account password where prompted.
Let me know how that goes.
-Evon
1P_Evon
1Password Team
23 hours agoHello, soc1976. Thank you for writing in. I'm sorry about the problem you encountered.
Can you sign-in to your account at https://start.1password.com using the browser instead? If so, please try this alternate method to add your account to the 1Password app.
- Open Safari.
- Log in to your 1Password account https://start.1password.com
- Tap on the settings icon ( ☰ ) in the top right corner of the website, tap your name, and tap Get the Apps.
- Scroll down and tap on Add your account directly.
- When the 1Password app opens, enter your account password where prompted.
Let me know how that goes.
-Evon
- soc197623 hours agoNew Contributor
That worked thank you