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Brian's avatar
Brian
New Contributor
8 months ago

New to 1Password - Unable to get Yubi key to work

After several tries I got a Yubi key installed. Then I tried to install a backup key. I was unable to get that installed. I kept getting a message saying "Two-Factor Authentication" "Our Family" "You...
macos
Brian's avatar
Brian
New Contributor
8 months ago

I got the Yubi Key thinking it would protect me in case my computer was hacked and my 1Password password and secret key was compromised. They would still have to get passed the Yubi Key. Is that not the case?

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to 1Password - Unable to get Yubi key to work","id":"message:78164","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:10084"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:78164"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:78164"},"body@stripHtml({\"truncateLength\":200})":" After several tries I got a Yubi key installed. Then I tried to install a backup key. I was unable to get that installed. I kept getting a message saying \"Two-Factor Authentication\" \"Our Family\" \"You...","body@stringLength":"768","rawBody":"

After several tries I got a Yubi key installed. Then I tried to install a backup key. I was unable to get that installed. I kept getting a message saying \"Two-Factor Authentication\" \"Our Family\" \"Your Changes won't be available on other devices until you verify with your security key.\" I tried touching the key but nothing happened, took it out and put it back, nothing. I finally turned off 2FA. Looked at support notes, tried to do account recovery. Selected myself, then Begin recovery, got message: \"Unable to complete action.\" \"Cannot handle request (110). Error Code 110. What do I do now?

\n\n
\n\n

1Password Version: 8.10.40
\nExtension Version: 2.27.1
\nOS Version: Sonoma 14.6.1
\nBrowser: Chrome

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After several tries I got a Yubi key installed. Then I tried to install a backup key. I was unable to get that installed. I kept getting a message saying \"Two-Factor Authentication\" \"Our Family\" \"Your Changes won't be available on other devices until you verify with your security key.\" I tried touching the key but nothing happened, took it out and put it back, nothing. I finally turned off 2FA. Looked at support notes, tried to do account recovery. Selected myself, then Begin recovery, got message: \"Unable to complete action.\" \"Cannot handle request (110). Error Code 110. What do I do now?

\n\n
\n\n

1Password Version: 8.10.40
\nExtension Version: 2.27.1
\nOS Version: Sonoma 14.6.1
\nBrowser: Chrome

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I got the Yubi Key thinking it would protect me in case my computer was hacked and my 1Password password and secret key was compromised. They would still have to get passed the Yubi Key. Is that not the case?

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I got the Yubi Key thinking it would protect me in case my computer was hacked and my 1Password password and secret key was compromised. They would still have to get passed the Yubi Key. Is that not the case?

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