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Forum Discussion
ajh0912
2 years agoContributor
Not able to remove item from Watchtower 'Ignored alerts' in edge case
It looks like if you ignore a Watchtower alert, then later the reason that item had an alert is now resolved, then under Watchtower > Ignored alerts, you no longer have the option to remove that item...
Former Member
2 years agoIf you ignore an alert and then go and address the issue that created the alert, it still shows up in "Ignored alerts" even though there is no longer an alert.
Ex. You have a Google account that is administered by an org that hasn't enable passkeys yet. So you ignore the alert so it doesn't show up. After the org enables passkeys, you add one to your account without restoring the alert first. That Google account will continue to show up in "Ignored alerts" even though the alert you ignored (passkey available) is no longer applicable. There is no way to clear it out of that list that I can find.
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