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ShadowXVII's avatar
ShadowXVII
New Contributor
2 years ago

Offline Items? How do I remove/remediate them?

I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it... The Windows app says "Sync offline items". The extensi...
betas
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello ShadowXVII and @RebeccaL! 👋

Thank you for reporting the issue! The offline items indicator is a new feature that our developers have built to alert you to items that aren't being backed up to your 1Password account. You would have had those offline items before but there wasn't a way to expose that you had them before this feature.

If you click on "View offline items" and then click on a single item at a time do you see a banner explaining the reason why 1Password is unable to sync that item?

-Dave