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Forum Discussion
Offline Items? How do I remove/remediate them?
I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it...
The Windows app says "Sync offline items".
The extensi...
I'm having the same or very similar issue. I have 2 items in the Offline Items folder. Everything is greyed out. The only option in the item itself is to share. There's no option to reveal passwords except that that holding ctrl+alt still works. When right clicking on the the item in the list I can Edit;Open Item in New Window (which also has nothing actionable in the UI);Move;Duplicate;Copy Private Link.
These 2 items are identical and old. Seems like something that would have been deleted or updated in the past, although there's nothing indicating that they've been deleted. They always fail to sync but nothing saying why. There's no way to delete or remove them.
Also, they only show up in int he Offline Items folder not in a search. Seems to me they should also show up in a search and be flagged somehow as offline.
I sent a diagnostic:
For your reference, this is your support ID:
[#WVV-73911-471]
