I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it...
The Windows app says "Sync offline items".
The extensi...
done.
and successfully cc'd to myself. headers rec'd include:
Date: Sat, 17 Jun 2023 09:44:46 -0400
From: "my forum email"
Subject: Diagnostic report, forum post # 140803
Reply-To: "my forum email"
Content-Language: en-US
To: support+forum@1password.com
Cc: "my forum email"
do you have a business account with us using this email address?
no. the data's from a "1Password Families" account.
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How do I remove/remediate them?","id":"message:126490","revisionNum":1,"repliesCount":119,"author":{"__ref":"User:user:479"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:126490"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:126490"},"body@stripHtml({\"truncateLength\":200})":" I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section \"Offline Items\" and a Cloud with a cross through it... \n\n The Windows app says \"Sync offline items\". \n\n \n\n The extensi...","body@stringLength":"3378","rawBody":"
I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section \"Offline Items\" and a Cloud with a cross through it...
\n\n
The Windows app says \"Sync offline items\".
\n\n
\n\n
The extension says \"Finish signing in\".
\n\n
\n\n
The items in the Offline Items however seem to be old deleted items? When right clicking multiple, the only options are:
\n\n
\n\n
When right clicking a single item:
\n\n
\n\n
So what am I supposed to with them?
\n\n
The log is littered with
\n\n
\n... \nINFO 2023-06-15T07:23:44.160 tokio-runtime-worker(ThreadId(7)) [status:op-app\\src\\app\\backend\\updater.rs:250] No Beta updates found for 81008024 \nINFO 2023-06-15T07:23:47.346 tokio-runtime-worker(ThreadId(3)) [1P:native-messaging\\op-native-core-integration\\src\\lib.rs:361] Extension connecting. \nINFO 2023-06-15T07:23:47.346 tokio-runtime-worker(ThreadId(3)) [1P:native-messaging\\op-native-core-integration\\src\\lib.rs:363] Extension connection accepted. \nINFO 2023-06-15T07:24:43.850 tokio-runtime-worker(ThreadId(14)) [status:op-app\\src\\app\\backend\\updater.rs:250] No Beta updates found for 81008024 \nWARN 2023-06-15T07:26:38.195 invocation_loop(ThreadId(24)) [1P:op-app\\src\\app\\backend\\item_action.rs:1177] Tried to delete an already deleted item. \nWARN 2023-06-15T07:26:38.195 invocation_loop(ThreadId(24)) [1P:op-app\\src\\app\\backend\\item_action.rs:1177] Tried to delete an already deleted item. \nWARN 2023-06-15T07:26:38.195 invocation_loop(ThreadId(24)) [1P:op-app\\src\\app\\backend\\item_action.rs:1177] Tried to delete an already deleted item. \nWARN 2023-06-15T07:26:38.195 invocation_loop(ThreadId(24)) [1P:op-app\\src\\app\\backend\\item_action.rs:1177] Tried to delete an already deleted item. \n... \n
"},"Conversation:conversation:126490":{"__typename":"Conversation","id":"conversation:126490","solved":false,"topic":{"__ref":"ForumTopicMessage:message:126490"},"lastPostingActivityTime":"2025-01-08T14:42:36.000-05:00","lastPostTime":"2025-01-08T14:42:36.000-05:00","unreadReplyCount":119,"isSubscribed":false},"ModerationData:moderation_data:126490":{"__typename":"ModerationData","id":"moderation_data:126490","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjY0OTAtNjYzMmk3MTBBRkJBMTFGOTQ4OEU5?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjY0OTAtNjYzMmk3MTBBRkJBMTFGOTQ4OEU5?revision=1","title":"iwj1ak1zvm7m.png","associationType":"BODY","width":157,"height":81,"altText":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjY0OTAtNjYzMWk1Rjk4RDNFREY0QUMxQTJB?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjY0OTAtNjYzMWk1Rjk4RDNFREY0QUMxQTJB?revision=1","title":"r0gnop6syfjm.png","associationType":"BODY","width":152,"height":82,"altText":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjY0OTAtNjYzMGlCQTkwNDg0OTFDQzhCRDMw?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjY0OTAtNjYzMGlCQTkwNDg0OTFDQzhCRDMw?revision=1","title":"j4430lfjbnxf.png","associationType":"BODY","width":197,"height":147,"altText":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjY0OTAtNjYzNGk1REFDM0QwNDUwRDhGQzYx?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjY0OTAtNjYzNGk1REFDM0QwNDUwRDhGQzYx?revision=1","title":"n6nd740yjjaw.png","associationType":"BODY","width":242,"height":254,"altText":null},"Revision:revision:126490_1":{"__typename":"Revision","id":"revision:126490_1","lastEditTime":"2023-06-15T03:33:50.000-04:00"},"ForumReplyMessage:message:126510":{"__typename":"ForumReplyMessage","id":"message:126510","conversation":{"__ref":"Conversation:conversation:126490"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":126510,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Offline Items? How do I remove/remediate them?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:126510"},"parent":{"__ref":"ForumTopicMessage:message:126490"},"body":"
done. \nand successfully cc'd to myself. headers rec'd include:
\n\n
Date: Sat, 17 Jun 2023 09:44:46 -0400\nFrom: \"my forum email\"\nSubject: Diagnostic report, forum post # 140803\nReply-To: \"my forum email\"\nContent-Language: en-US\nTo: support+forum@1password.com\nCc: \"my forum email\"\n
\n\n
\n
do you have a business account with us using this email address?
\n
\n\n
no. the data's from a \"1Password Families\" account.
","body@stringLength":"751","rawBody":"
\n\n
\n
Could you please resend your message
\n
\n\n
done. \nand successfully cc'd to myself. headers rec'd include:
\n\n
Date: Sat, 17 Jun 2023 09:44:46 -0400\nFrom: \"my forum email\"\nSubject: Diagnostic report, forum post # 140803\nReply-To: \"my forum email\"\nContent-Language: en-US\nTo: support+forum@1password.com\nCc: \"my forum email\"\n
\n\n
\n
do you have a business account with us using this email address?
\n
\n\n
no. the data's from a \"1Password Families\" account.
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-17T09:48:59.000-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:126510_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1741989490836":{"__typename":"CachedAsset","id":"theme:customTheme1-1741989490836","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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