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ShadowXVII's avatar
ShadowXVII
New Contributor
2 years ago

Offline Items? How do I remove/remediate them?

I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it... The Windows app says "Sync offline items". The extensi...
betas
Backspaze's avatar
Backspaze
Dedicated Contributor
2 years ago

I was also having this issue with two items. I tried the suggestion from @RebeccaL with restoring the items in the online vault in the browser, and then deleted the items from the desktop app, which seems to have solved the issue for me as well at the moment.

Despite having solved the issue for myself, I still sent the diagnostics according to the instructions from 1P_Dave, as you might have use of them in solving the issue for everyone else.

For your reference, this is your support ID:
[#PFF-77679-954]