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Forum Discussion

ShadowXVII's avatar
ShadowXVII
New Contributor
2 years ago

Offline Items? How do I remove/remediate them?

I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it... The Windows app says "Sync offline items". The extensi...
betas
Former Member's avatar
Former Member
2 years ago

Hello 1P_Tommy!

It seems like this issue is hitting quite a few people - I'm also hitting it with 9 of my items. I would also like to get a resolution for the circles that I'm going in between the MacOS app and the Chrome extension. The Chrome extension says "Continue Signing In", which just leads me to my signed-in 1Password MacOS app and I get a notification saying some changes can't be synced to other accounts. Both my extension and mac app are updated. I even tried to do a fresh install of 1Password on my mac.

I find it quite frustrating that this support thread ends up just being private support emails for people but no actual resolution without signing up for a forum account, and now re-doing all of the steps above to send in diagnostics. It would be great if 1Password was more transparent in these forums about the fixes for issues so people can self-troubleshoot.

My support ID is [#WJV-57597-129]