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Forum Discussion
ShadowXVII
2 years agoNew Contributor
Offline Items? How do I remove/remediate them?
I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it...
The Windows app says "Sync offline items".
The extensi...
1P_Dave
Moderator
2 years ago@ahatzz11
Thank you for the feedback. Currently, the offline items message can be caused by a variety of different issues and sending in a diagnostics report to the team is the best option. The diagnostics report allows our support team to identify the specific cause, and to provide a tailored solution, for your situation. We'll work to improve the situation in the future.
I see that your diagnostics report made it to the correct team and one of my colleagues will send you a reply as soon as possible. 🙂
-Dave
ref: WJV-57597-129