Offline Items? How do I remove/remediate them?

Here’s another support ID: [#QHJ-12575-896]

I’ve successfully cleaned up a dozen items by going to the web, looking for each, and hitting restore, which immediately removed the item from the Mac app. However, I still have one item that did not exist on the deleted items on the web, so I can’t get rid of it.

I had many items on the deleted items list on the web. Many of them are quite old and have been deleted from the app a long time ago, so they somehow failed to be deleted. Another group is a “bug” (in my opinion) where moving items from one folder to another one will (or did in the past?) create completely new records on the new folder and then delete the old items from the original folder. I consider this a bug because I had some of those items linked with others, and by moving the records, the links got broken. (e.g., WiFi items where the 2.4G and 5G SSID were linked with each other, or regular password records for test accounts on an internal development service that were linked with each other so I could easily set them to ignore the fact the password is the same for all those test accounts).