For the last couple of days, I've been getting emails with the above subject multiple times. I've gotten 6 of them today. It seems that whenever I open Safari on my iPhone this happens. I think it started happening after the new iOS 1Password beta 8.10.26 came in via TestFlight. Not sure if this indicates a problem or not, but it would be nice to stop the emails since they are not too useful. 1Password Version: 81026001 beta channel Extension Version: ? OS Version: iOS 17.4 Browser: Safari

Hello Mirv, ChristIO, TheJOlivier, r8ders2k, krusnof, alexlamond, nateboateng, and Justin_Rhodes I'm sorry that you're receiving repeated sign-in emails from 1Password when using the Safari extension on your iOS devices. Our developers have an open work item for the issue but it does seem like there has been a spike or reports from folks using the iOS 17.4 beta. Is everyone here using the iOS 17.4 beta (Mirv and ChristIO I see that you are), if you aren't then can you tell me the version of both iOS and 1Password that you're using? And whether this is a new issue that popped up for you recently or one that you've been seeing for some time? For the time being, as a temporary workaround to avoid the email notifications, you can turn off 1Password for Safari and use iOS AutoFill to fill and save logins from 1Password instead: Open the Settings app. Tap Safari. Tap Extensions. Tap 1Password. Turn off "Allow Extension". Then setup and use iOS AutoFill: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad -Dave ref: dev/core/core#10342

khoi I've passed your report along to the team as well, I'm sorry for the confusion. It would be great if the email template for this was more specific about the relevant platform and even the device, if possible. That's a great suggestion. While I can't make any promises, I've filed a feature request internally on your behalf. 🙂 -Dave ref: dev/core/core#10342 ref: PB-38123059

I've been experiencing this issue since about the start of January as well. I'm on the latest iOS and iOS 17.4 public beta releases.

BTW it took me a while to realize that these email notifications were actually talking about the Safari extension on iOS. It would be great if the email template for this was more specific about the relevant platform and even the device, if possible.

Also happening to me. iOS 17.4 beta (21E5184k) 1Password 8.10.24

Opening Safari causes email every time: "New 1Password sign-in from Safari extension"

1P_Dave
Moderator
2 years ago
ChristIO

Thank you for the confirmation! We're receiving similar reports from other customers. We'll continue to monitor the situation as more reports come in. 🙂

-Dave
ChristIO
Occasional Contributor
2 years ago
over here iOS 17.4 Beta 2 (21E5195e) fixed the issue... same for the iPadOS Beta…
1P_Dave
Moderator
2 years ago
Hello everyone,

Thank you all for your patience while we continue to investigate the issue. The team would like to know if iOS 17.4 beta 2 (released today) improves the situation or if you continue to see the same number of "New sign-in" emails.

I look forward to hearing from you.

-Dave
1P_Dave
Moderator
2 years ago
MCKLMT and AK63

I'm sorry for the impact the issue is causing, I've forwarded your comments and reports to our development team who are investigating the issue. For now, you can workaround the issue by turning off the extension for Safari on your iPhone or iPad and using AutoFill instead:

Open the Settings app.

Tap Safari.

Tap Extensions.

Tap 1Password.

Turn off "Allow Extension".

Then setup and use iOS AutoFill: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

-Dave
AK63
New Contributor
2 years ago
Same here:
* iPadOS 17.4 bèta (iPad 9th gen.)
* iOS 17.3 (iPhone 15 Pro Max)
* 1Password 8.10.24
accordionmelody
Frequent Contributor
2 years ago
Seems to be similar to https://1password.community/discussion/comment/703660#Comment_703660
MCKLMT
New Contributor
2 years ago
Also happening to me. Very annoying issue.
* iOS 17.4 beta (21E5184k)
* 1Password 8.10.24

Don't hesitate to tell me if I can help to solve this bug.
Kester_D_1P
1Password Team
2 years ago
Thanks m1chael - I've passed your report to the team.
m1chael
New Contributor
2 years ago
Also happening to me.

iOS 17.4 beta (21E5184k)

1Password 8.10.24
1P_Dave
Moderator
2 years ago
khoi

I've passed your report along to the team as well, I'm sorry for the confusion.

It would be great if the email template for this was more specific about the relevant platform and even the device, if possible.

That's a great suggestion. While I can't make any promises, I've filed a feature request internally on your behalf. 🙂

-Dave

ref: dev/core/core#10342
ref: PB-38123059