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Forum Discussion
Problem Experienced in Android, Can't get past customization screen
Today for the first time when I signed in 1password on my Android I get the customization screen and really cannot do anything else. No home screen, cannot see all my entries, cannot search, cannot a...
Hey @kertcb, my sincere apologies that you're running into this bug. I'd like to ask you to create a diagnostic report from your Android device: Sending Diagnostic Reports (Android)
Attach the diagnostic to an email message addressed to support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/143309/problem-experienced-in-android-cant-get-past-customization-screen#latest
* Your forum username: kertcb
You should receive an automated reply from our autoresponder with a Support ID number. Please post that number here. Thanks so much!
