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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Problem Logging Into Proton Mail Using Safari

When I try to log on to Proton Mail at https://account.proton.me/login, using the 1Password Safari extension, my various accounts saved in 1Password show in the Email or username field, but if I clic...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hi @"WA Dan",

I'm wondering if it is something to do with the way your Hawaiian Airlines item is saved. Can you try the below steps on the Hawaiian Airlines site:

  1. Go to the log in page
  2. Manually enter your log in details but don't click enter or sign in.
  3. Right click the 1Password icon in your browser toolbar and choose 'Save Login'
  4. Give it a title and click Save.
  5. Now refresh the page and see if you are able to fill using 1Password.

Let us know how you get on.