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Forum Discussion
QR code scanning isn't functioning in 1Password for Mac
Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating ...
1P_Dave
Moderator
ModeratorBikr and jholtslander
Thank you for the replies! So that I can investigate further and file an issue with our development team I'd like to ask you both to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/128857/qr-code-scanning-isnt-functioning-on-1password-for-mac-8-7-0-80700049-on-beta-channel/p2
- Your forum username:
username - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
