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Forum Discussion
Former Member
3 years agoQR code scanning isn't functioning in 1Password for Mac
Hi, I thought that unassigning/re-assigning screen recording permissions would resolve the QR scanning feature not functioning properly. I have tried the basic troubleshooting otherwise ... updating to the latest version (today) and restarting the computer. When I click the "Scan QR Code" button, the scanner window does not appear. Instead, I immediately see the "QR code detection failed" error at the bottom of the screen. Please help. Thanks!
1Password Version: 8.7.0
Extension Version: 80700049
OS Version: 12.3.1
Referrer: forum-search:QR code scanning isn't functioning on 1Password for Mac 8.7.0 80700049, on BETA channel
- Former Member
Totally broken. Losing support for QR codes is a deal breaker. You're going to lose me as a customer.
- BikrOccasional Contributor
I wish zooming worked. but I just tried it and no luck. Neither did the copy-to-clipboard trick. So I still can't enable one-time codes on Backblaze. ๐
I just submitted a support ticket to 1Password.
- sihobbsNew Contributor
Zooming in worked for me.
- BikrOccasional Contributor
Yup, this is totally broken in 1Password on macOS. Please fix!
- davidparkeNew Contributor
Throwing my hat in the "this isn't working" bin. My workaround was scanning the QR via the iOS app. Seems silly.
- Former Member
This is still not working properly, I was unable to set up a one time pw. I'm now forced to use another app, please fix this!
- jholtslanderOccasional Contributor
Dark theme makes no difference to me.
My old method of right-clicking on the QR code icon in 1Password to paste from clipboard, now no longer works. (v8.9.8)
Instead I had to save the QR code to my desktop (base64 image to .png), open it in an image viewer app, select all, copy, and then let 1Password app detect it by left clicking the QR code icon. This worked for me on Dec 6th 2022 - Former Member
I had an issue with scanning QR code from my phone to setuo the desktop app.
Issue was that I had dark theme enabled on my phone which inverted colors of QR code with gray background.
Try to disable dark theme and try scanning it again.
This should be fixed in the app, to not allow dark theme to affect the QR code, it should be the same regardless of dark theme state. - Former Member
I'm having the same issue. Have to mess around with copying the image manually.
- Former Member
please re-enable the 1Password 7 functionality of being able to scan the QR manually instead of this automatic garbage. Sorry for the harsh words, but automatic simply does not work for all sites. At least give us the option to fall back to manual.