QR code scanning isn't functioning in 1Password for Mac

1P_Dave sorry, that was dumb… it’s AWS.

@coil_of_wire

I'm sorry that you're running into the issue as well. Are you able to provide the specific websites where you're running into the issue so that our developers can investigate further? Just post the website address, do not post your username or password.

In the meantime, you should be able to scan the QR codes on those websites using the browser extension: Use 1Password as an authenticator for sites with two-factor authentication

-Dave

I'm still having this problem at least half the time using 1Password for Mac 8.10.7 (81007011).

@rtgibbons

I set up two-factor authentication recently for a new Cloudflare account and I can say I needed to zoom in on my QR code and after doing so I was able to scan the code. If I recall correctly the code was very dense. I'm not sure if that had something to do with it. I've let the team know this. I'll get you added to my report.

ref: dev/core/core#21588

FWIW, I have this happen sometimes; I've found that if zoom in on the page, the image gets bigger also and then 1P Desktop app was able to pick it up. (Couldn't test plugin b/c I'm using Orion , which 1P still doesn't support - But that's a 13 page discussion for another day).

This happened to me just today when setting up a new Cloudflare account.

1P_Dave Yeah, the most recent case I had was at migadu.com – they do have a free trial, so you should be able to experience it yourself. I tried both with Firefox and Safari to no avail. Their QR code is an img-tag with data-URL SVG, (ie. img src="data:image/svg+xml;base64,aaabbbetc"), so not even copying it to the clipboard helped.

@mikl

I'm sorry that QR code scanning isn't working reliably from the 1Password for Mac app. It sounds like it sometimes works and sometimes doesn't, do you have examples of websites where QR code scanning from the app hasn't worked in the past?

-Dave

Yeah, the macOS version rarely works for me either. A usable workaround is to use the 1Password smartphone app to scan the QR code using the phone’s camera, that works reliably in my experience.

@cmfrazier

I'm sorry that 1Password's QR code scanning isn't working on your Mac. Are you able to provide a few examples of websites where QR code scanning has failed when using the 1Password for Mac app?

Can you also let me know if you're able to scan those same QR codes using 1Password in the browser: Use 1Password as an authenticator for sites with two-factor authentication

-Dave

Also want to chime in and say QC code scanning hardly works for me on the Mac currently. Failed to scan a QQR code yesterday.

1Password for Mac 8.10.4 (81004033)